At Designmywall.ca, we want our customers to be absolutely 100% satisfied to shop with us. We strive to print your products with the best possible color adjustment and deliver the merchandise in a suitable packaging for each of your orders. If you notice any problem when receiving your packages you have the option to exchange your product within 15 days after delivery.
We strongly recommend that you open your package as soon as possible to ensure that nothing is damaged.
We do not include a warranty on the colors used in printing because on your screen they are represented in RGB (Red-Green-Blue) and we print in CMYK (Cyan-Magenta-Yellow-Black), therefor the colors may differ from what you will see on your screen. Our printing technicians will always use their best skills to ensure that the colors they use represent the most authentic reproduction of the image you have chosen.
All sales are final. We always manufacture custom products according to your selected size and your choice of image so we cannot store orders and try to resell them to another customer thereafter.
To report any problems with your products, please contact us as soon as possible.